Privacy Policy

Data Recovery San Antonio is committed to protecting customer privacy and maintaining the confidentiality of customer information, devices, and data recovery service details.

Information We Collect

When you contact us, submit an intake form, request service, drop off a device, ship a device, or communicate with one of our representatives, we may collect information such as your name, address, ZIP code, email address, phone number, device details, service notes, job details, and information needed to provide data recovery services.

How We Use Information

We use customer information to provide data recovery services, manage service records, communicate with customers, prepare service documents, organize case details, improve customer service, and maintain accurate business records.

Confidentiality and Data Security

Customer information and case details are treated as confidential. Access is limited to authorized personnel and accounts. We take reasonable steps to protect customer and case information from unauthorized access, disclosure, alteration, or destruction.

Use of Google Services

Data Recovery San Antonio may use Google services, including Google Sign-In, Google Drive, and Google Sheets, as part of our internal business applications. These services may be used to authenticate authorized users, create and organize case-related folders and files, generate or store service documents, and record case information in business spreadsheets.

Information accessed or created through Google services is used only for legitimate business purposes related to providing data recovery services, managing customer intake, maintaining service records, and communicating with customers.

Sharing of Information

We do not sell customer information or Google user data. We do not use Google user data for advertising. We do not share customer information with third parties except when necessary to provide our services, comply with legal obligations, protect our business, or work with trusted service providers under appropriate confidentiality and security obligations.

Marketing Communications

We may occasionally send service-related updates, tips, reminders, or special offers. You may opt out of marketing communications at any time.

Public Case Studies

We do not publish customer data publicly. If we publish a data recovery case study, it will be limited to anonymous or non-identifying case details unless we have permission to include additional information.

Contact

If you have questions about this Privacy Policy, please contact Data Recovery San Antonio through the contact information listed on our website.